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omnichannel customer supportTechnology - Noida (Uttar Pradesh) - July 10, 2025Cloud call centers integrate various communication channels such as phone, email, chat, and social media — enabling agents to manage all customer interactions from one platform. This seamless integration is the foundation of omnichannel custome...
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Interactive voice responseTechnology - Noida (Uttar Pradesh) - July 9, 2025Customer service is crucial in the fast-paced world we live in today. Interactive voice response, or IVR, is a game-changer for how companies interact with their callers. Incoming callers can communicate with a company's host system using voic...
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Bulk SMS marketingTechnology - Noida (Uttar Pradesh) - July 8, 2025Technology is changing fast. New apps and websites come every day. But Bulk SMS marketing is still giving the best returns for businesses. It is simple, cheap, reaches everyone, and brings quick results. If you want your business to grow witho...
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IVR servicesTechnology - Noida (Uttar Pradesh) - July 7, 2025Imagine calling your bank to check your balance. Instead of waiting for a person to pick up, you hear a voice saying, “Press 1 for balance enquiry, press 2 to talk to a customer care agent.” Press 1, enter your account details, and...
